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Call 111 - When it is less urgent than 999

Home Visits

Home visits are for those patients who are housebound or when the medical condition of the ill person is such that attendance at the surgery is not possible. Requests for home visits should be made before 10.30am whenever possible. It is helpful if you give the receptionist a brief indication of the problem. This will help us to plan the day.

Historically patients have always had to wait until lunchtime for a GP to be able to visit at home once they have finished their morning surgeries. To enhance the patient service we have employed Wendy Woolgar, an experienced paramedic practitioner, and Jane Kendall, also an experienced paramedic practitioner, as rapid responders, to work alongside the doctors and visit elderly and infirm patients during the morning whilst the doctors are seeing patients in surgery. Wendy and Jane can assess the problems and feedback accordingly to the duty doctor and or GPs.

As qualified paramedics Wendy and Jane are clinically able to assess patients in the home to evaluate medical conditions and social problems and to take appropriate action.

It should be noted that there are better facilities for diagnosis and treatment at the surgery. We therefore try to limit visits to essential ones only. Home visits take up more time; therefore please do not call unless the patient is genuinely too ill to attend surgery.

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Head & Wheble Monumental Masons