The Orchid House Surgery
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NHS Direct

Welcome To The Orchid House Surgery

Following the recent clinical services review held in Ferndown on the 8th December, a leaflet has been produced

Click here to see a copy

We welcome you as a patient to our practice and hope you will find this website helpful. Please read it carefully. It is intended to inform you of the services available and to help you get full benefit from them. As a practice, we wish to help you recover as rapidly as possible from any illness and help you avoid ill health by encouraging a healthy lifestyle.

Dr Neale Jenkins
Dr Elaine Davenport
Dr Mark Every
Dr Fran Graña
Dr Preethi Balachandran

Ferndown Medical Centre
St Mary’s Road
Dorset BH22 9HF

Telephone: 01202 897000
Emergencies: (During Surgery Hours) 01202 872210
Out of Hours: 111
Fax: 01202 897888

(please note this email is for non urgent enquiries only and should not be used to request an appointment or prescription)

Repeat PrescriptionsChange of DetailsRegister To The Practice

Help Us To Help You

Please help us to help you and other patients by clicking on the link below and leaving us a review on NHS Choices. Thanking you in anticipation, The Doctors and Staff at Orchid House Surgery

Online Appointment Booking

We offer an online appointment booking service for routine doctors' appointments and blood tests. This also enables you to cancel or change an existing appointment. If you would like to be able to use this service, please complete a form in reception so we can give you your log-on ID, password and instructions on how to use the service. If you have been provided with your log on details click the following link to access the online appointments system:

CQC Inspection Report 2014

Please CLICK HERE to download our CQC Inspection Report

We would be grateful if you would complete our survey about your general practice and your most recent visit.

Patient Participation Report

Click here to view/download our PPG 2013/14 Report

Friends & Family Test

We would be grateful if you would complete this survey about your general practice and your most recent visit. Feedback from this survey will let us see how we are doing.

Click here to complete our online Friends & Family Test.

Orchid House Surgery does not discriminate on the grounds of race, gender, social class, age, religion, sexual orientation or appearance, disability or medical condition. Nor will we discriminate on grounds of the perceived economic work or amount of work a patient is likely to generate by virtue of their clinical condition.


The surgery reception is open between 8.30am and 6.30pm on weekdays.
The surgery is closed on Saturdays, Sundays and public holidays.



NHS Dorset is party to the NHS contract held by this practice. Further details of primary medical services in this area may be obtained from them at the following address:
NHS Dorset
Vespasian House
Bridport Road
Telephone: 01305 368900
Fax: 01305 368947
Web site address:


There are two public car parks adjacent to the medical centre. Please do not use the car park or the area in front of the surgery entrance, unless you are disabled. We also ask that you do not park on the diagonal yellow lines outside the surgery - as well as blocking access to all other users you also block in GPs and nurses who may be trying to visit a patient who has a medical emergency.


The main entrance to the surgery is accessible to wheelchairs (there is a telephone intercom system by the main front door should you require any assistance). A toilet suitable for disabled patients is available. There are six car parking bays sited close to the main entrance for the exclusive use of disabled patients.


Tescos offer their customers a free bus service from various local locations. A current timetable is on display at Tescos.


The practice would like to thank the various advertisers who have helped to produce this Website. However, it must be pointed out that the accuracy of any statements cannot be warranted, nor any products or services advertised, be guaranteed or endorsed.

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